Shipping policy

Order Processing: All orders will be processed and dispatched within 2 business days (excluding weekends and public holidays) from the date of order placement.

Delivery Timeframe: We strive to ensure timely delivery of all orders. Typically, orders are expected to reach customers within 5-7 business days from the date of dispatch. However, please note that delivery times may vary depending on the shipping destination and the efficiency of the shipping company.

Possible Delays: While we make every effort to deliver orders promptly, there may be unforeseen circumstances or factors beyond our control that could cause delays in delivery. In such cases, customers will be promptly notified of any delays and provided with relevant updates regarding their order status.

Notification of Delays: In the event of any delays in shipping or delivery, customers will be notified via email or phone. Our customer support team will be available to address any concerns or queries regarding the status of their order.

Shipping Partners: We work with reputable shipping companies to ensure reliable and efficient delivery of orders. However, please note that the shipping company's policies and procedures may also impact the delivery timeframe.

International Shipping: For international orders, please allow additional time for customs clearance and delivery. Delivery times may vary depending on the shipping destination and customs regulations of the respective country.

Tracking Information: Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information. This will allow you to track the status of your order and monitor its progress until it reaches your doorstep.

For any further inquiries or assistance regarding shipping, delivery, or order tracking, please contact our customer support team at qratedjewels@gmail.com.

Qrated Jewels reserves the right to amend or update this Shipping Policy at any time without prior notice.